WhatsBot – WhatsApp Marketing Bot Chat Module for Perfex CRM

Description

Version 1 3 0 Released Click HERE to view the Changelog Improvements Bug Fixes New Chat Layout Introduced a revamped chat layout enhancing user experience with a more intuitive and visually appealing interface The new design improves navigation and accessibility during conversations New Features Bulk Campaign Sending through CSV Send bulk campaigns directly from a CSV file for efficient targeting without entering unnecessary lead entries in the database avoiding unnecessary database entries Canned Reply in Chat Implemented canned replies in chat enabling users to quickly respond to common inquiries with pre-set messages This feature saves time and ensures consistent communication Custom AI Prompts in Chat Added the ability to create and use custom AI prompts within chat This feature allows users to tailor AI responses to specific needs providing more personalized and context-relevant interactions Bot Flow Builder beta pre-build Create and automate complex chat interactions effortlessly with the intuitive drag-and-drop Bot Flow Builder enabling seamless conversation design and automated responses Ensure you have the latest and greatest version to take full advantage of these improvements Note This is not a standalone application This is a plugin for PERFEX CRM You have to install Perfex Powerful Open Source CRM to use this module Brief Description Transform your customer engagement and revolutionize your communication strategies with the WhatsApp Marketing Bot and Chat Module for Perfex CRM This innovative module is designed to seamlessly integrate with Perfex CRM offering businesses an unparalleled suite of tools for marketing automated customer interactions and real-time support through WhatsApp Imagine a world where you can effortlessly reach your customers provide instant responses and manage all your interactions from a single unified platform This is more than just a module it s a transformative tool for your business Key Features Official WhatsApp Cloud API Empower your business with the ability to send bulk messages to large groups using WhatsApp s official Cloud API Experience the ease and efficiency of controlling your messaging campaigns with just a few clicks Marketing Automated Messages Never miss an opportunity to connect with your audience Schedule and send automated greetings and away messages ensuring that your communication is timely and personalized even when you re away Templates Management Streamline your communication process with our robust template management feature Create save and manage message templates directly from the WhatsBot dashboard ensuring consistency and professionalism in every message you send Acquire New Lead Automatically Transform incoming WhatsApp messages into potential leads effortlessly Our automatic lead addition feature ensures that every interaction is captured and nurtured helping you grow your customer base without extra effort Real-Time Notifications Stay ahead of the curve with real-time WhatsApp notifications Keep your audience informed about important updates actions or events instantly fostering a sense of engagement and responsiveness Real-Time Chat Within Admin Area Manage all your real-time chats directly from Perfex CRM s admin area This feature centralizes your communications making it easier to track respond and engage with your clients in real-time Versatile Messaging Break the monotony of plain text messages Send images attachments videos and voice messages to your clients and Leads providing a rich and engaging communication experience Status Updates for Messages Monitor the impact of your communications with real-time status updates Know exactly when your messages are sent delivered and read allowing you to gauge effectiveness and plan follow-ups accordingly Forward Webhooks Allows you to forward HTTP notifications from your module to other third-party Applications Campaign Targeted Messages Amplify your marketing efforts with targeted bulk messaging campaigns Send personalized greetings offers and updates to your audience ensuring your messages hit the mark every time User-Friendly Interface Navigate with ease through WhatsBot s smooth and intuitive interface Designed for users of all technical levels it ensures that you can access and utilize all features without hassle Message Logs Keep a comprehensive record of all your WhatsApp interactions Detailed message logs provide a valuable resource for reference analysis and improving your troubleshooting strategies Lifetime Free Updates Stay ahead of the game with lifelong free updates Our commitment to continuous improvement means your system will always have the latest features and enhancements at no extra cost Assign Support Agents Assign specific support agents to leads or customers for personalized assistance Multiple Trigger Keywords Support for multiple trigger keywords for both the message bot and template bot allowing more flexible automation Bot Clone Feature Easily clone bots to streamline the setup of similar bots Delete Individual Chat Delete individual chat messages for better chat management Welcome Message on Any Keyword Send a welcome message when any specified keyword is detected Sound Notification on New Message Receive a sound notification whenever a new message arrives Emoji Picker in Live Chat Introduced an emoji picker to enhance user interaction during live chat sessions Users can now easily access and use a wide variety of emojis to enrich their conversations AI Chat Feature Added an AI-powered chat feature leveraging OpenAI s capabilities This feature includes functionalities such as sentence correction grammar checking professional reply generation and language translation providing users with powerful tools for effective and versatile communication Document Type Feature Introduced a document type feature allowing users to send and manage documents within the template bot campaigns and message bot streamlining document-related workflows New Bulk Campaign Sending from CSV Send bulk campaigns directly from a CSV file for efficient targeting without entering unnecessary lead entries in the database avoiding unnecessary database entries New Canned Reply in Chat Implemented canned replies in chat enabling users to quickly respond to common inquiries with pre-set messages This feature saves time and ensures consistent communication New Custom AI Prompts in Chat Added the ability to create and use custom AI prompts within chat This feature allows users to tailor AI responses to specific needs providing more personalized and context-relevant interactions New Bot Flow Builder beta pre-build Create and automate complex chat interactions effortlessly with the intuitive drag-and-drop Bot Flow Builder enabling seamless conversation design and automated responses New Dynamic Merge Field Support Easily personalize messages by adding dynamic merge fields directly in the chat New inline message reply feature allowing users to respond directly to specific messages within a conversation This enhances communication clarity by providing context to replies making conversations more organized and easier to follow Who Can Use This Module Small to Medium-Sized Enterprises SMEs SMEs looking to enhance customer engagement streamline communication processes and automate marketing campaigns will find this module invaluable E-commerce Businesses Online stores can use this module to send order confirmations and promotional offers directly to their customers via WhatsApp ensuring timely and effective communication Customer Support Teams Businesses with dedicated customer support teams can manage real-time chats send automated responses and ensure that all customer inquiries are addressed promptly Sales and Marketing Teams Sales and marketing teams can use this module to run targeted marketing campaigns manage leads efficiently and keep potential customers engaged with personalized messages Service-Based Businesses Service providers such as consultants freelancers and agencies can keep clients informed about project updates meeting reminders and other important notifications through WhatsApp Educational Institutions Schools colleges and training centers can use this module to send announcements event reminders and updates to students and parents Furthermore Automate step-by-step enrollment guidance deliver instant course details and offer 24 7 inquiry support through integrated chat and automated responses Healthcare Providers Clinics hospitals and wellness centers can communicate with patients about appointment reminders and health tips via WhatsApp Screenshots Powerful Bot Flow Builder pre-build Connect Account Message bot Template Bot Acquire New Lead Automatically Forward Webhook OpenAI Integration Load Templates Activity Log Integreted Chat with OpenAI Prompt Campaign Dashboard Canned Reply Custom AI Prompts Run Campaign through CSV Installation Our online documentation will help you upload and activate the module inside Perfex CRM Questions Support We have a dedicated support center for all of your support needs It includes our Online documentation and Support Ticket system for any questions you have We usually get back to you within 12 24 hours Change Log Version 1 3 1 Patch version 12th-sept-2024 Improvements Bug Fixes Merge-field Parsing Issue Fixed an issue with mergefield parsing in the chat area ensuring accurate data display Permissions Issue Resolved permission issues for non-admin users allowing proper access to features Chat Layout Made minor adjustments to the chat layout for improved user experience Bot Flow Builder Implemented minor fixes and improvements to enhance the Bot Flow Builder s functionality Latest Version 1 3 0 Released on 12th-sept-2024 Click HERE to view the Changelog Improvements Bug Fixes New Chat Layout Introduced a revamped chat layout enhancing user experience with a more intuitive and visually appealing interface The new design improves navigation and accessibility during conversations New Features Bulk Campaign Sending through CSV Send bulk campaigns directly from a CSV file for efficient targeting without entering unnecessary lead entries in the database avoiding unnecessary database entries Canned Reply in Chat Implemented canned replies in chat enabling users to quickly respond to common inquiries with pre-set messages This feature saves time and ensures consistent communication Custom AI Prompts in Chat Added the ability to create and use custom AI prompts within chat This feature allows users to tailor AI responses to specific needs providing more personalized and context-relevant interactions Bot Flow Builder beta pre-build Create and automate complex chat interactions effortlessly with the intuitive drag-and-drop Bot Flow Builder enabling seamless conversation design and automated responses New Dynamic Merge Field Support Easily personalize messages by adding dynamic merge fields directly in the chat New inline message reply feature allowing users to respond directly to specific messages within a conversation This enhances communication clarity by providing context to replies making conversations more organized and easier to follow Version 1 2 0 Improvements Bug Fixes Exception Handling Added handling for missing template permissions in the meta account Message Bot Display Resolved display issues in live chat File Upload Fixed errors caused by spaces in filenames Client Merge Fields Corrected merge field issues in the message bot Template Bot Replies Fixed bot triggering via button replies Webhook Resend Implemented dynamic request types Templates Table Enhanced to display template header format Chat Layout Updated colors to distinguish contacts and leads 12-Hour Time Format Fixed chat time display to 12-hour format Time-Based Alert Added alerts for 24-hour timeouts based on timezone Chat Redirection Fixed chat redirection issue with duplicate phone numbers Campaign Messages Resolved display issues for multiple contacts in campaigns New Features Emoji Picker in Live Chat Introduced an emoji picker to enhance user interaction during live chat sessions Users can now easily access and use a wide variety of emojis to enrich their conversations AI Chat Feature Added an AI-powered chat feature leveraging OpenAI s capabilities This feature includes functionalities such as sentence correction grammar checking professional reply generation and language translation providing users with powerful tools for effective and versatile communication Document Type Feature Introduced a document type feature allowing users to send and manage documents within the template bot campaigns and message bot streamlining document-related workflows Version 1 1 0 Assign Support Agents Assign specific support agents to leads or customers for personalized assistance Multiple Trigger Keywords Support for multiple trigger keywords for both the message bot and template bot allowing more flexible automation Bot Clone Feature Easily clone bots to streamline the setup of similar bots Delete Individual Chat Delete individual chat messages for better chat management Welcome Message on Any Keyword Send a welcome message when any specified keyword is detected Sound Notification on New Message Receive a sound notification whenever a new message arrives Latest Version 1 0 1 Improved Compatibility Enhanced integration with third-party modules for a more seamless user experience Fixed Audio Recording Issue Resolved the issue where audio notes recording was not working in certain browsers on the interactive chat screen Activity Log Management Added an option to delete or clear individual activity log entries for better log management General Enhancements Various optimizations and enhancements to ensure overall stability and performance of the plugin Version 1 0 Initial version Notes CONSIDERING PURCHASING OUR ITEM Please view our support section documentation for important notes and questions