CRM Moderator for automatic Facebook comments moderation

Description

To be able to use this item you need to be familiar with this Midrub CMS version 0 0 8 5 This item requires Facebook s Permissions you could read more here Please look even at the installation guide here CRM Moderator is an app for the Midrub CMS version 0 0 8 5 It can t be installed in WordPress or used anywhere else without the Midrub CMS version 0 0 8 5 Demo Video https youtu be 19vMhTnz57o Demo Website https salestwirl com The CRM Moderator app allows to moderate automatically the Facebook Pages comments The goal of this app is to delete the unwanted comments and the comments which contains sensitive information Comments could be deleted or hidden automatically based on the Facebook Pages preferences If the comments are hidden the user and his team could undo hide manually from the CRM Moderator app One of the key feature in this app is the option to send a private message before hide or delete a comment The app deletes hides the comments based on the user s conditions and by conditions is possible to decide which will send a private message This app could be used for SAAS scope and its users could manage its features with their teams The CRM Moderator app has a lot of features and below you could see all of them grouped by sections Conditions Conditions are the rules for automatic comments moderation Users could create a list with conditions which could be used for individual Facebook Pages to moderate the received comments The conditions have 4 parameters Keywords should contain the wanted words which should be used in the Facebook s comments to moderate them Accuracy is used to use the keywords to identify the right comments Private Message allows to send a private message before the comments moderation Categories allows to group the conditions to be used for individual Facebook Pages and to study the Facebook comments The app uses all compatible keywords and identifies the condition with the highest accuracy Then applies the condition s rules The conditions could be imported from a CSV file and exported in a CSV file Categories Categories in the CRM Moderator app are used for three reasons To group the conditions To show to the Facebook Pages which conditions should be used To understand the users interests When the Facebook s user comment is moderated automatically all used condition s categories are assigned to the Facebook s user The assigned categories could be seen in the Moderator for Facebook – Guests page – any guest and in Moderator for Facebook – Overview page where are displayed even how many times were assigned categories in a time interval Overview In the Overview page the team s owner could see the app s activity Other team s members can t access this page The information could be filtered by a time interval and by Team Groups The Overview page contains 3 widgets Guests shows how many guests were achieved by day Total shows total number of moderated comments saved comments and achieved guests Categories shows the number of times when a category was assigned This widget displays all categories ordered by assigned times in descending order Activities This app is created to provide professional services For this reason all activities done by the team s members are registered and the team s owner could see what are doing his agents Guests In the Guests page are all Facebook s users which have created unwanted comments In the guest s page is possible to see the assigned categories basic information like name and all guest s comments The guests could be exported in a CSV file where will be the guest s name and assigned categories Team The CRM Moderator provides a lot of permissions to control the team s members actions in the app Settings The team s owner could get notifications about new moderated comments and about errors The notifications are a popup displayed on all pages until the user will close it or will access the comment s page Plan s Limits The administrator could decide how many comments will be moderated by plan Moreover the administrator could decide how many Facebook Pages could be connected in the app Plan s Usage In real time the team s owner could see how many comments were moderated in the current month and how many Facebook Pages were connected This data is displayed in the CRM Settings app – Plan Usage page Cache This app uses the Midrub CMS cache and for reason it loads faster Hooks When the categories groups or Facebook Pages are deleted the hooks are deleting all records of the deleted information When a user deletes its account the hooks are deleting all data and even unsubscribing from our bot all Facebook Pages Quick Guide The apps in the CRM collection are very big and complex For this reason the Quick Guide allows to guide the user in any enabled app You could see how to enable the Quick Guide for this app here https www midrub com articles how-to-enable-the-quick-guide-in-the-crm-moderator-app Updates This app supports automatic updates You could update it with several clicks Documentation Configuration https www midrub com categories moderator-8 Usage https www midrub com categories moderator-6 Changelogs Version 0 0 5 Added support for PHP 8 0 Version 0 0 4 Bug fix for plan s usage Version 0 0 3 Bug fix for plans limits Version 0 0 2 Small improvements in CSS Version 0 0 1 Auto comments moderation feature for Facebook