Ticketing Expert SaaS – Multi-Tenant Ticketing System

Original price was: $69.00.Current price is: $34.50.

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Description

Ticketing Expert Multi tenant Help Desk System SaaS version of the Ticketing Expert supports Multi tenancy Super admin of the system can login from a central domain and can manage tenants Tenant can subscribe to a plan set up by the super admin During the order process he could choose a subdomain he would like to use and the ticketing system will be available on that sub domain for the tenant But if the tenant would like to use the system on his own domain that can be done too In Demo url https ticketing support just subscribe to Trial and see the working in action Then the tenant can login as admin from the domain he choose and can add staff customers can sign up and the customer can open tickets tenant can set up departments email templates IMAP and SMTP etc Each tenant s system will be independent from others We use one database per tenant Our plan system is flexible you can set up day based plans month based plans etc Also you can set up prices in various currencies It s a lot flexible If you don t need a SaaS version and you are just looking for a basic version You can order it from Here Demo Details Tenant admin login details Tenant1 https jhon ticketing support login admin modulespanel com admin1234 Tenant 2 https doe ticketing support login admin modulespanel com admin1234 In the tenant side admin can manage staffs and users Multiple tenants can use the system each tenant will have a unique sub domain Central Admin Features 1 Gateway management 2 Order management 3 Invoice Management 4 Service Management 5 Tenant Management Tenant Side Features 1 Department wise tickets 2 Private and Internal notes 3 Canned Responses 4 Import tickets from email using IMAP 5 Staffs to department assignment 6 Email notification for ticket opening and ticket reply 7 Multi language support 8 Ticket Tags 8 Permissions 9 KB and FAQs We support following gateways at the moment 1 Stripe 2 Paypal 3 Mollie You can add any gateway you would like to use Customers can do email campaigning too using the application Customer can create email templates and schedule an email to the selected users For more details please check Ticketing Expert SaaS Document v1 2 1 9-Sept-2023 Bugs fixes Improved the trial sign up process v1 2 0 6-May-2023 Bugs reported by customers fixed Added all the features existing in the basic ticketing system Made the trial sign up user friendly v1 1 0 7-Feb-2022 Email campaign feature Schedule an email to the selected users v1 0 0 Initial Release