MinervaKB Knowledge Base for WordPress with Analytics

Description

Knowledge Base plugin for WordPress with built-in Analytics Please read this before purchasing Guys thank you for choosing this product for all these years Due to ongoing war in my country I decided to join the Army which means I will not be providing any support in the near future The plugin was tested with recent version of WordPress and should work without issues hopefully If not you can always request a refund In any case I will use money from sales to support my unit so you can consider it a donation Stay safe Add documentation and track its performance instantly If you have any questions don t hesitate to ask us in comments or via contact form in Envato profile We try our best to respond right away or within 1 hour during working time we re at GMT 2 EET or within 1 day otherwise Also Vote for New Features Version 1 4 4 is out now with WPBakery Page Builder elements Great news New major update added in version 1 4 2 MinervaKB now has a powerful WordPress FAQ module with instant filter and categories Plus a ton of flexible style options for it As a bonus you can save up to 20 not buying a separate FAQ plugin This time we decided to go against the grain a bit Instead of adding every feature available in WordPress FAQ plugin today we spent a great deal of time to investigate how FAQ module is used by largest companies and businesses collected the key features and dropped the rest so it has only the important stuff Let us know what your think Read more details about restrict content feature in this blog post Features Ajax intuitive Live Search with multiple themes Analytics dashboard with views likes and dislikes weekly monthly graph Search analytics see what users searched for and which results they received Shortcode builder WooCommerce Integration Elementor widgets Support tickets ticketing system Guest tickets and user tickets Support agents and managers Gutenberg ready Article attachments Guest posting Frontend submission Software versions labels WPBakery Page Builder elements available One-click demo import Articles feedback with optional email notifications Content restriction Restrict access to articles based on user role Show login form and teaser to users who are not registered 1000 Google Fonts with flexible load options Articles text color and typography FAQ module Glossary Tooltips Feature Requests module Google Analytics integration Search on articles and topics pages Search for articles using tags Custom order of topics drag n drop Custom order of articles drag n drop Home page box or list layout with 2 3 or 4 columns Dynamic Table of Contents in articles Custom post type slugs Breadcrumbs on topics and articles pages Nested categories support Multiple sidebars for each page type Optionally can display page content on knowledge base page Icons for topics or articles 600 icons Show or hide article views likes and dislikes buttons and count with custom icons Estimated reading time for articles Enable or disable comments Automatic updates Use our templates or switch to your theme default templates Override plugin templates from theme Topic and articles widgets Topics articles and search shortcodes Tip Info and Warning content shortcodes for use in our articles with custom colors and icons Responsive design Documentation Optimized for speed Translation WPML ready RTL support Roadmap Code highlight shortcodes support External site KB widget More widgets Changelog Version 2 0 9 Feb 5 2023 Fixed Minor 6 1 1 compatibility fixes Fixed TwentyTwentyTwo TwentyTwentyThree and other official themes layout fixes Fixed WooCommerce – warning in KB tab when adding a new product Version 2 0 8 Nov 17 2021 New Actions filters for ticket events create reply close New Option to open all faq items by default New Lots of Elementor Pro templating compatibility improvements New Floating Helper display options improved New Feature Requests submit form New Categories added to FAQ posts list view New Added category column for Feature Requests New Email notification on new feature requests New Russian translation file New Options to change button colors in widgets New Admin email notification on new tickets New Added separate color settings for the search results page detailed topic view Also topic custom colors can now be enabled for the search results page Fixed Child topics duplicated in content tree for multiproduct setup Fixed New ticket type was rendered without background by default Fixed Missing translations added Fixed Table of contents didn t work in Elementor Pro template preview Fixed Admin tickets list mobile view is improved Fixed Table of contents layout is broken in Elementor Hello theme Fixed Notice in recent articles widget in Elementor Hello theme Fixed Broken widget styles in Elementor Template editor Fixed noindex tag added to article print view Fixed Terms checkbox could not be deleted and inserted again Fixed Shortcode builder inserted wrong shortcode name for guest post form Fixed Icons in Elementor blocks in admin Fixed Feedback form not showing without the rating buttons enabled Version 2 0 7 Aug 5 2021 New Feature Requests module added with permissions settings and drag-n-drop sorting New ReCaptcha added for ticket login register forms New Option to open tickets on behalf of registered customers as admin agent manager New Excerpt layout for Glossary list module with configuration settings New Responsive size controls added in Elementor KB modules New Option to disable KB search form submit – search results page on pressing the Enter key New Added option for Related block to display other articles from the current topic Also added in Gutenberg Elementor and VC New Option to exclude specific pages from Glossary highlighting New Options to configure form button colours on ticket forms New Multiple translation client-side strings added as options for tickets upload credentials etc New Added Category filter in FAQ questions admin post list Fixed WordPress 5 8 compatibility fixes Fixed Ticket count in Dashboard now only includes New and Open statuses Fixed Form Editor now allows adding system fields which were removed by the editor Also many other form editor fixes and improvements Fixed RTL layout for a ticket reply Fixed Attachments icon missing in admin on Font Awesome v5 Fixed Glossary not highlighted on some Elementor pages Fixed Unnecessary shortcodes render removed in ticket replies in the admin Fixed More informative ticket error messages on the client-side Fixed POT file for translations updated Version 2 0 6 May 12 2021 New Added Font Awesome 5 support for all the major modules New FAQ views tracking Update Visual Composer WPBakery Page Builder fixes and compatibility updates tested on the latest version Update Mobile_Detect library updated to the latest version better mobile devices support Fixed Form Editor field changes not saved when switching to a different row New Added many translation options for tickets New Added standalone file upload button for ticket forms New Custom redirect option for non-logged-in users when trying to view tickets Fixed Post ID instead of dynamic ticket ID displayed in user tickets list shortcode Fixed Glossary tooltip not fully visible when near the page left right edge Version 2 0 5 Mar 16 2021 New Print button added in articles New WooCommerce integration – KB Tab on Product pages New Workflow for Tickets New Pending Open Closed Added filter to show hide attachments links Added an option to include empty KB Topics in WP Sitemaps XML Added 200 Google Fonts Added options to edit ticket statuses name colors icon Fixed page zoom on mobile when focusing in search Fixed not equal item width when Topic rows are not full Minor PHP8 compatibility fixes Added an option to control ticket replies order on the client side Fixed wierd behavior of widget title when setting it to empty value Fixed restricted articles were not removed from tree of contents widget WordPress 5 7 compatibility checks fixes Fixed Apply topic restriction filter option conflict with article restriction Version 2 0 4 Feb 2 2021 New feature Possibility to highlight Glossary terms on any page post type Fixed Child topics not added into reordering in Gutenberg terms select Fixed Cyrillic search terms not tracked Fixed Unicode search terms not highlighted in a detailed layout Fixed Settings import is broken Fixed Minor Divi compatibility fixes Fixed Restricted articles removed from content tree widget Version 2 0 3 Jan 12 2021 New feature New admin tickets list with live filters search and sorting New feature Glossary display on mobile link popup or off New feature Custom ticket IDs Fixed Admin pages headers with wrong height on some themes Fixed Glossary limit per page working incorrectly Fixed Fancybox errors after WordPress update Fixed remove KB from global search removed from archives also Fixed now admin users can open tickets from the client-side without additional permissions Fixed admin resources loading optimized unused templates and scripts removed from some pages Fixed errors on some pages when plugin user roles are deleted manually Version 2 0 2 Nov 28 2020 Added option to disable tickets Added global option to limit the number of times each glossary term is highlighted on the page Fixed draft articles are displayed as restricted for editors Fixed error message on deleting ticket taxonomy term Fixed some settings not saved on setups with max_input_var 1000 Fixed conflicts between BuddyPress templates and ticket templates Fixed options saving issue due to caching Fixed default permissions for support user role Fixed article navigation heading was displayed when there re no next prev articles Version 2 0 1 Oct 26 2020 New Permissions Editor Fixed Permissions model reverted for admin users Now admins can access all sections as previously Fixed Performance issues for systems with 5K users Fixed FAQ sorting being reverted to previous values Fixed multiple small bugs Changed Some default permissions for agents managers Version 2 0 0 Oct 3 2020 IMPORTANT This is a major release we strongly advise to make a backup of your database and files via hosting tools New Support Tickets beta New Admin permissions for KB FAQ Glossary based on capabilities instead of user roles Fixed multiple fixes and improvements Version 1 6 9 Aug 21 2020 Fixed Multiple WordPress 5 5 compatibility fixes Fixed WPML Restriction cache not updated properly Fixed deprecated module console warnings in Gutenberg blocks Fixed non-static method called statically warning Changed Permission check for settings changed from administrator role to manage_option permission Version 1 6 8 Jun 2 2020 New feature added option to include FAQ matches in live search results New feature added option to include KB Topics in live search results New feature added option to include glossary matches in live search results New feature topic template elements drag n drop reorder New feature use page content as topic template globally New feature topic template elements now available as text shortcodes Breadcrumbs Title Description Search Child Topics Loop Pagination Added option to remove glossary term from articles highlight Added global option to disable glossary terms highlight Added experimental blog posts glossary highlight option Fixed glossary tooltip console error in Firefox Fixed font awesome google page speed insights warning Added option to configure floating helper offsets Added glossary list scroll offset option Added option to enable standalone glossary pages slug edit option Fixed new articles and FAQ items now appear after sorted items when drag n drop sorting enabled Version 1 6 7 Apr 2 2020 Added KB Search Elementor Widget Added KB Topics List Elementor Widget Added KB Topic Elementor Widget Added FAQ Elementor Widget Added KB Related Articles Elementor Widget Added KB Guest Post Form Elementor Widget Added KB Tip Elementor Widget Added KB Info Elementor Widget Added KB Warning Elementor Widget Added KB Article Content Elementor Widget Fixed Incorrect date format in topic search detailed layout – updated time Fixed page template override in theme not working Version 1 6 6 Mar 10 2020 Added prevent multiple voting on articles via cookie Added validation for many settings Added do not show articles in list when number of articles is 0 Added widget heading settings Added size field for remote attachment files Added detailed list now uses article excerpt when defined Added related articles in KB Articles widget Added option to scope Tree of Content to product Added option to display helper only on certain pages Fixed glossary matches partial words in Unicode Fixed do not show tag label icon if there re no tags for article Fixed empty checkboxes in articles list screen options menu Fixed incorrect glossary uppercase lowercase grouping Fixed Webpack bundle conflict in some themes Fixed custom order in some themes Fixed video iframe width in some themes Fixed incorrect Fancybox selector logic Fixed warning when opening search in specific topics on a separate page WordPress 5 4 compatibility tested Version 1 6 5 Jan 1 2020 Added optional email field to feedback form Removed Show All link in list view when all articles are displayed on home page Fixed Floating helper display on mobile Safari Fixed Glossary adding overlapping tooltips when one term is substring of the other Added optional custom labels for external files Fixed custom ordering on some themes Added 1-col layout for topics Added option to hide helper for globally restricted users WordPress 5 3 compatibility check New feature Glossary synonyms Fixed external attachments link labels changed on admin page reload edit CSS fixes Changed styles of local external attachments for better visibility Version 1 6 4 Oct 28 2019 New sorting logic fixed order of articles when articles FAQ questions belong to multiple topics need to re-save ordering New feature Glossary List shortcode mkb-glossary New feature External links in attachments Fixed articles FAQ custom order saving speed Next Previous articles links now work according to ordering in settings Read more button added in the topic detailed view Plugin updater updated to latest stable version to fix warnings Version 1 6 3 Aug 18 2019 New feature Glossary tooltips added New feature Next Previous article links New feature email notifications on article feedback POT file added for manual translations Topic simple view style settings added background color icons switch paddings Font Awesome 5 compatibility fixed in some themes Import parser conflict fixed in some themes Fixed scripts dependency issue with Gravity Forms Article settings regrouped Settings home page sidebar search now uses selected topics from home page Version 1 6 2 Jun 9 2019 New related articles meta box with article search New related articles Gutenberg block with article search New related articles Shortcode Builder module with article search New option to open floating helper by button click Fixed subtopics order was not saved Fixed permission role labels too small Fixed Topics not visible in reorder in Gutenberg Fixed related articles feedback conflict in article edit screen Version 1 6 1 Apr 14 2019 Added Gutenberg support for demo import Fixed TwentyNineteen TwentySeventeen and other theme block editor compatibility fixes Fixed Multiple admin screen editor fixes Fixed uasort warnings Fixed Subtopics ordering was not saved Version 1 6 0 Feb 4 2019 Important upgrade info 1 This version adds support for new WordPress 5 0 Block editor However if you want to use Classic editor for Articles and FAQ Questions you can disable the new editor interface for these items in MinervaKB plugin Settings it s enabled by default Classic Editor plugin is not required for this 2 This version adds many changes so please backup before upgrading on production sites 3 All Classic Editor functionality like shortcode builder is present and will be supported in the future releases Added Block editor support for Articles Added Block editor support for FAQ questions Added KB Search block Added KB Topics block Added KB FAQ block Added KB Related Content block Added KB Tip block Added KB Info block Added KB Warning block Added KB Guest post block Added KB Single topic block Added KB Article content Version 1 5 8 Jan 7 2019 Fixed FAQ Sorting fixed Fixed Notice when opening sorting without content Version 1 5 7 Dec 3 2018 New Topics custom ordering via drag n drop New Multiple columns layout for topic pages New Article Content shortcode instead of content filter Useful for single page built with page builders New Display child topics list in List view Added Switch to use topic colors in live search labels Added Indicator of product on home page search when in multi-product mode Fixed Table of Contents mobile width incorrect Fixed Limit search by topic doesn t work on search results page Added Dynamic css classes for each FAQ category Added HTML option after search results in floating helper Added new content actions in floating helper Version 1 5 6 Oct 10 2018 Added attachments downloads statistics Added switch to replace topic link with article if only one article Fixed sorting page not loaded preloader not removed when changing post type Fixed special characters in search results excerpts with unicode Fixed search background image styles not removed Added tooltip for not registered badge Added option to remove title in articles and topics Added width setting for ToC in body Fixed live search not always returning articles with unicode characters Added switch to use POST request for live search Fixed removed Vonino UA string in Mobile Detect plugin to avoid false detections in AV software Fixed related content margins in article Version 1 5 5 Aug 27 2018 New feature Article attachments Fixed compatibility with Envato Market plugin Added detailed layout for topics pages Added optional base HTML styles for articles Added new mode for Articles widget – show only from current topic Added option to show views and likes in topics list view Added possibility to show excerpt in live search results Added filter to control content restriction status Fixed WPML compatibility with Live search Version 1 5 4 Aug 3 2018 minor update floating helper responsive display fixed added option to display floating helper per platform option to remove TOC from restricted articles restricted settings labels improved Version 1 5 3 Jul 9 2018 New feature Scoped search multi-product mode Now top-level topics have multiple config options to turn them into separate product pages Check multi-product demo at http multiproduct minerva-kb com New feature Floating helper widget with KB search check on main demo site New feature Automatic Updates Purchase code is required to activate Added switch to remove search from specific topic Added edit page link in settings Added option to customize sidebar per topic Added option to remove breadcrumbs per topic Fixed option to display HTML in topic description resulted in empty description Added option to display page content in top-level topics Added option to remove description from topic Added option to remove page title from topic Fixed wrong sticky sidebar position at bottom on page refresh Fixed pagination links are only on numbers Added CSS Id for topic items Added switch to always display TOC in body on mobile and tablet devices Version 1 5 2 May 22 2018 New feature Frontend submission guest posting You can insert form on any page that allows guest users or users with selected role to submit new content Articles will appear as drafts in Knowledge base and you will be able to edit and publish them Version labels You can assign software version labels to articles to indicate which product version they are written for Added author meta on article page Added modified date meta on article page Fixed estimate time is wrong for unicode articles Added option to remove article title from breadcrumbs Fixed search page home link is incorrect when using page via shortcodes or builder Fixed WPML redirect for search is incorrect when in directory mode Fixed Unnecessary closing shortcode tag inserted Fixed Roles selector layout break when long role names Version 1 5 1 Apr 21 2018 New RTL support New Import Export of settings New Content Tree widget New Breadcrumbs widget New FAQ drag n drop sorting New Dynamic Recently Updated category New Reset view stats on each article page Added all the article items to theme template render Added search template actions Added option to remove child topics from home page Added option to add FAQ items direct link Added setting for topic title Topics Topic name Added optional separate pages for FAQ items and include in search Fixed padding in settings breaks layout on tablet Fixed VC heading shortcodes do not work in TOC Fixed Table of Contents in theme sidebar has 40 width Fixed Topics column width issues Fixed Multiline search results offset Fixed Back to top not aligned vertically Removed nonce checks from some client side requests Added option to allow HTML in topic description in box list view Added parse shortcodes switch in TOC Added sidebar options filters so that users can modify widgets settings Added equal height for box topics option Added FAQ items font size setting Version 1 5 0 Feb 26 2018 Important upgrade info this version introduces some major updates and changes While it s backward compatible with previous version and was tested on different environments we still strongly advise to backup your data before upgrading especially if you use content restriction functionality Major feature New restriction Restriction has been rewritten from scratch to allow custom roles and restriction-rules caching Now you can set restriction globally per topic and per article for any standard or custom user role New sorting Articles sorting is made much simpler and has its own page Better image upload button Now you can either use URL or select from media library Fixed Recent articles and topics widgets showing links to restricted articles Fixed Dynamic topics not available in new topic selector Added option to remove search when user has no global access to KB content Restrict roles are now selected via checkboxes to allow more flexible configuration Fixed Disable article archive switch not working Fixed Table of contents parser not matching headings with style attributes Added option to exclude specific h1-h6 from table of contents parser Added option to remove numbers in table of contents Fixed table of contents background color when in widget Fixed Table of contents picks color from headings Fixed FAQ wrong toggle close icon Removed webkit input style on iOS devices Removed search autocomplete i some browsers Added setting for live search trigger characters length Added toggle accordion mode for FAQ Fixed Incorrect float parse for CSS size Fixed restriction form inputs width in some themes Added additional var filter check in search handler for better security Added fix for WPML box in topics edit screen Fixed table of contents links scroll to wrong position when using dynamic elements in content Fixed sticky sidebar wrong position when content changes dynamically Reorganized and improved table of contents settings tab Regrouped admin menu items Added Quick start admin page Fixed Incorrect topic count when restriction enabled Fixed VC image pattern in search shortcode broken Removed FAQ items from global wp search Added generic ol ul list styles for themes with broken HTML support Version 1 4 6 Jan 10 2018 Note on Automatic Updates feature We ve been requested to add automatic updates in plugin several times and we planned to add it in this version finally but after investigation and testing official Envato Market plugin we decided against developing our own as this plugin works well is maintained by Envato and does everything needed Besides by enterning your token once you can update all your purchases in one place So please use it check their site for more details http envato github io wp-envato-market Of course we are always ready to help and if this solution has some drawbacks please let us know we ll find a better one New better icon selector with filter New terms select with hierarchy and reorder Fixed FAQ animations shaky Option to control FAQ animation speed Option to control URL in table of contents navigation Fixed compatibility with themes that styled header section tags incorrectly Added option to use percents for container Added max width for images in articles Added more actions for home page lists and child topics block Fixed bug with Visual Composer caching javascript file Tested for compatibility with Envato Market plugin for Auto updates http envato github io wp-envato-market Version 1 4 5 Nov 19 2017 Added articles ordering settings date title last modification etc Added URL setting to remove global site prefix from KB items Table of contents now uses hash navigation so when opening a link with heading hash content will be scrolled to section Plugin settings now remember the tab you were on after page refresh Checked for compatibility with WordPress 4 9 Added option to disable articles archive Now you can use articles URL slug for example kb for your KB home page Added support for paged articles to table of contents Added option to control scroll to top article or site top Fixed scrollSpy sometimes highlighted previous item when using together with scroll offset Fixed table of contents not working in theme templates Fixed admin footer message overlapping page builder Fixed feedback sometimes appeared in search results Fixed warning for missing second argument on old WordPress versions Fixed console error when using theme template for articles Version 1 4 4 Oct 9 2017 Major feature Visual Composer elements Now all KB sections are also available in Visual Composer Major feature non-blocking search New search mode added which sends requests at the server as you type resulting in much more responsive experience You can also change it back to blocking mode if you need to reduce load on your server Search analytics was also rewritten to play well with new search – only the valuable results are stored in search history Added search request indicator icon for more responsive UX Added reset possibility for Likes Dislikes Views and search stats New widget KB Search Added option to remove icons from widgets Sidebar is now always rendered after content on mobile and tablet Added switch to disable FAQ post type and modules Fixed search by tags were absent in search results page while available in live search Fixed fancybox script loading Fixed WPML css breaks icon selector Fixed search is now not performed when search input is empty Version 1 4 3 Aug 28 2017 Major feature WPML compatibility All the major features were tested for compatibility with WPML Please check the multilingual content demo http ml minerva-kb com Major feature 2nd restriction mode added possibility to exclude restricted content from topics and search results Now instead of showing articles with login form for non-authorized users you can remove these entries completely and show only for allowed user roles Hierarchical table of contents now has proper numbering 1 2 1 3 1 etc Works for any level of depth Post type slug settings section improved as many customers were confused by it Articles count was incorrect in some cases thnx David https codecanyon net user blackcode777 for reporting Added settings to remove title and container for KB home page created via plugin settings Added child theme support for theme overrides Fixed shortcode builder working only for admin users Fixed WP pagination setting affecting search results Fixed undefined topic when search result has no topic Version 1 4 2 Translation Hotfix Jul 23 2017 Big thank you to David https codecanyon net user blackcode777 for reporting Fixed bug with translations that caused some settings to not work when using plugin on non-English WordPress installs Settings pages responsive layout improved Version 1 4 2 Jul 11 2017 Upgrade notice this version has many new features added so it is advised to backup your data before updating Major feature FAQ added with live filter and categories FAQ home page section FAQ shortcode FAQ page builder section FAQ demo page and content added to one-click import Added possibility to reorder and remove global home page sections Added topics and tags columns in articles list admin page Added topics and tags filters in articles list admin page Added better CSS size controls to page builder and shortcode builder Improved font awesome styles compatibility with some themes Version 1 4 1 May 29 2017 Fixed custom articles order broken on multisite Fixed shortcode builder compatibility issue with ACF plugin New search option allow multiline results Works in page builder and shortcodes as well Fancybox improvement now fancybox works without titles and captions as well Added confirmation popup for restore defaults in settings Added possibility to remove feedback directly from articles pages Fixed bug with rating buttons inlined with images when using aligned image as the last item in content Fixed bug with Related shortcode showing current article link when no articles selected Fixed CSS bug with 3 columns displayed as 2 in some themes when using shortcodes Version 1 4 0 May 11 2017 Upgrade notice If you are using shortcodes it is important to check your pages after update as shortcodes code have been significally rewritten in this version to support Shortcode Builder and some defaults were changed Main feature added Shortcode Builder with ability to edit added shortcodes Added Uninstall page with possibility to remove all plugin data Fixed bug with topic options not removed after topic removal Fixed bug with deleted topics affecting home columns layout when added Fixed articles custom order in topic archives Added option to force topic icons selected in section Fixed title and color options in topics shortcode Added option to show hide descriptions for topics in section Fixed pattern overlay opacity Fixed search results overlapping topics in some themes Fixed custom background color for topic labels in shortcodes Topics shortcode defaults are not affected by global settings now Added force topic color in shortcodes and fixed for home pages lists Fixed demo import when importing after changed post type option Version 1 3 9 Apr 20 2017 Main feature Added one-click import imported content management panel Added option to not load Font Awesome in case theme loads it already Added more template actions now you can wrap any template in your containers Fixed CSS for search input margin in some themes Fixed compatibility issue with WP Mobile Detect plugin Added custom link option for breadcrumbs home page Added notification for sidebar with no widgets Added configuration for comments box after content inside or outside of container Fixed CSS for images not appearing in some themes when using em size Most viewed and most liked topics now fallback to recent if there are no topics to display Version 1 3 8 Mar 29 2017 Major feature Full WordPress Multisite Support Fixed nested categories display when parent has no articles Fixed KB home display when used as site front page Fixed bugs when trying to view article not added to any topics Added message when using non-existing topic ID in topic shortcode Fixed bug with topics shortcode using topics from home page Fixed defaults in topic shortcode now works correctly without limit set Demo data fixed for new post type defaults ScrollSpy removed on mobile Fixed compatibility with older WordPress versions 4 4 4 0 3 8 Version 1 3 7 Mar 14 2017 Added sticky sidebar functionality for articles Added table of contents widget option to disable table of contents in article body Added ScrollSpy functionality for table of contents in widget only Added setting for article topic and tag URLs Now you can change post type and taxonomies names and slugs separately keeping the existing content Added option to control nested topics articles display Added support for paged articles using nextpage tag Fixed notice on article pages in some systems Header in settings page is now sticky for easier save button access on long sections Added error notifications on failed save restore actions Improved theme compatibility when using plugin templates Added option to remove tags archive and tag links from articles Added setting for number of articles per page for topics tags and search results page Added preview link to home page selector to quickly open KB home page Compatibility checked with WordPress 4 7 3 Scroll offset option changed to use positive values instead of negatives by default Fixed shortcodes in page builder page content section Fixed bug with feedback form not appearing without rating message enabled Fixed bug with article appearing twice if matched by content and by tag Fixed bug with live search finding draft articles Improved performance a little Version 1 3 6 Feb 23 2017 Dedicated search results page added Desktop mobile tablet device detection added Custom css option added Added possibility to disable live search by platform For example you can keep live search on desktop and tablet but disable it on mobile and use dedicated search results page instead Container and sidebar width settings added Added content hooks for tag and archive page templates Generic text strings moved to localization tab Pagination layout and styles added Now you can choose between plugin and theme pagination Added theme compatibility settings include exclude header and footer Fixed bug with notice about is_tax called incorrectly Fixed width issues for themes that use flexbox display mode and or content-box CSS model Major code cleanup and refactor Public hooks API rewritten Search results now returned by relevance Login form width fixed on mobile Added table of contents scroll offset option Twenty Seventeen theme CSS fixes Eduma theme compatibility fixed Version 1 3 5 Feb 14 2017 Added content restriction functionality Added possibility to restrict articles globally by article or by topic Added customizable login form for restricted articles Fixed compatibility with Impreza theme Fixed bug with search results under the breadcrumbs Client-side SCSS moved to separate files Version 1 3 4 Feb 7 2017 Font selector added with 732 Google Fonts Article text typography and color options Widgets typography and color options Headings typography and colors options Advanced breadcrumbs style settings added – background color paddings bg image pattern gradient etc Added body classes for home pages archives and article pages for custom styling Article topic and home page padding settings Fixed bug with topics shortcode ignoring passed IDs Fixed bug with icon select not highlighting new icon Improved responsive styles for mobile and tablet Search results now also include matches by tag Inline CSS minified Version 1 3 3 Feb 2 2017 Added feedback tab in dashboard with possibility to remove feedback Added hierarchical dynamic table of contents built from H1-H6 heading tags in content You can use either dynamic TOC or TOC built with shortcodes Table of contents settings moved to separate tab New feature Search keywords tracking and analytics Search delay setting added Added sortable columns to articles list in admin – views likes dislikes feedback Fixed missing related content shortcode preview image added Technical admin SCSS files organised and cleaned-up Admin pages styles minor fixes Added dummy data xml for quick initial setup Version 1 3 2 Jan 24 2017 Dramatically improved performance up to 20x reduced loading time on some pages Big thank you goes to kimekim for noticing this issue New feature ability to reorder articles inside topic using drag n drop New feature ability to add and display related articles New feature ability to display related content links in article Fixed articles and topics giving 404 on fresh installs due to WP cached rewrite rules Fixed article archive intercepting custom post type archives in some cases Extended support down to php 5 3 Version 1 3 1 Jan 18 2017 New feature added articles feedback functionality New feature Google Analytics integration Now you can track successful and failed searches likes dislikes and feedback directly to your Google Analytics account using custom GA events All event fields are configurable and have hassle-free working out of the box defaults Added possibility to display tags in articles Also search now can be limited to selection of topics Every topic now can be attributed to specific KB home page allowing to separate KB into multiple logical sections requested feature Added configuration to display messages on like dislike action Some minor dashboard UI improvements Version 1 3 Jan 9 2017 Added search in articles Added search in topics Added possibility to use images instead of icons for topics Configuration settings added for all visible text so you can easily localize Knowledge base without WPML or other plugins Option to remove like dislike icon Added separate defaults for search shortcode Fixed bug with duplicate slashes before quotes Added option to show hide topic in search results Added option to show hide Show all link Search shortcode now supports all the options you have in page builder Added public API for search and topics with all the options available insert anywhere in theme Article and topic templates are rendered via actions so it is possible now for example to put your content before rating or after reading estimate Added option to disable search autofocus Added featured images support to articles Many other small settings and improvements Version 1 2 1 Jan 5 2017 Fixed taxonomy templates were not overridden if taxonomy php existed in theme Fixed icons on the left stack were shifted in some themes Fixed custom topic colors and icons did not show up Fixed list tags custom styles in theme conflicted with plugin styles Fixed page builder had lower render priority than global home page Added security check for page builder save process Plugin compatibility checked and fixed SEO by Yoast Theme compatibility checked and fixed Newspaper 7 Theme compatibility checked Avada theme Added option to configure number of articles on home page and in page builder Version 1 2 Dec 27 2016 New feature Added many search themes New feature Added many search style options background color image gradient pattern and many more New feature Added Drag n Drop home page builder New feature Dynamic topics – Recent Most liked Most viewed Requested feature Added setting for breadcrumbs root page text Requested feature Tip field now allows HTML Added container settings for home pages Added title settings for home pages Version 1 1 Dec 19 2016 New feature Dynamic table of contents in articles New feature Custom topics order on Home page use drag n drop New feature Optional FancyBox popup for articles images New feature Add custom HTML at the bottom of articles Can be used for additional support contacts More color settings added Home page container configuration added Improved compatibility with themes Version 1 0 Dec 13 2016 Initial release If you re interested in growing your business and improving your customer experience you may read the most popular articles from our blog 6 Reasons Why Customer Support Is Crucial For Your Business WordPress Knowledge Base Plugin vs Theme Case Study How LaunchPad uses Knowledge Base to improve user experience WPML support added to knowledge base Introducing Shortcode Builder