WhatsApp Click to Chat Plugin for WordPress

Description

A WhatsApp plugin for your customer support channel Ease the communication with your customers by embedding a click-to-chat WhatsApp widget on your site Links to demos WooCommerce automatic button with a default account WooCommerce button with a custom account Shortcode examples This WordPress WhatsApp plugin is a simple tool to show your team s accounts in one box It displays a list of WhatsApp accounts on your site which when clicked will take the user to that particular account on https web whatsapp com if the user is using a desktop or open the WhatsApp application if she is on a mobile device Install this plugin on your WordPress site and you ll get all the following features Display multiple accounts Are you working in a team Show each member s account with their names and titles in a good-looking box on your site and let your visitors know who is who WooCommerce Product Page Button Automatically show a contact button right before or after your Add to Cart button for every product Just like in the floating widget you can randomize limit and pin accounts for product page buttons Set availability by time and days for each account What happens when your customers send a message while you re asleep or spending the time with your family They ll think you re unresponsive With this plugin you can set the availability of each account If no one is around to answer then the widget will be hidden This will minimize the chance of letting down your customers Also this feature plays nice with any caching plugins It doesn t matter if the page is cached it will hide and show itself accurately Editable text and color Customize the colors to match your site s theme and the text to represent your main users language Make it personal Turn your words into a call-to-action WPML is supported If your site is in multi-languages you can set the text in each of those languages via WPML string translation module Also hide or show accounts based on the language your user is currently viewing Page targeting You can show the WhatsApp box on the whole site or specific post types or even some particular pages Auto-display based on time delay inactivity or scroll length If your customers use wide screens a tiny widget sitting at the corner of your page will have a hard time getting itself noticed Draw your users attentions onto the widget by setting an auto-display for it to tease them Auto-display can be set based on time-delay inactivity or scroll-length Pre-populated text Not everyone knows how to start a conversation even on an online chat Help your customers by pre-populating an initial text If they agree with the tone of your wording it can be an icebreaker One simple example is Hi Daniel I was visiting http yoursite com and have a question Once they submit that text your name and your URL which displayed rather nicely on the app thanks to WhatsApp will be kept on their chat history It s a win-win to both sides WhatsApp link on your content using shortcodes Having a WhatsApp widget is perfect to show on the whole site But what if you need to show a contextual WhatsApp account which refers to your business partners friends or families A link to those accounts with predefined text is perfect for that and it can be done with a simple shortcode Click Tracking using Google Analytics or Facebook Pixel If you have Google Analytics or Facebook Pixel or both installed on your WordPress then the plugin will automatically send data to those services when user clicks a WhatsApp account Compatible with GDPR A consent confirmation checkbox is provided to comply with GDPR This is a required feature for companies based in the EU or those who collect data from individuals in the EU Randomize accounts list order If you re worry that the account on the top most will get more clicks than the others then you can randomize the list order of the displayed accounts Pin accounts Pin accounts to stay on top of the list while the other are randomized Limit the accounts displayed When you have lots of accounts to display you can limit to a number so that the list is easier for your users to scan Using WhatsApp as a support channel is effective and affordable Get one for yourself with a free lifetime updates Change Log 3 March 2021 – v2 2 12 – Bug fix wptwa_page_url and wptwa_page_title when widget is cached 24 February 2021 – v2 2 11 – Bug fix Account search on WooCommerce page ddidn t show result 10 October 2020 – v2 2 10 – Bug fix Changed ajaxurl to wptwa_ajax_url to prevent conflict with other plugins 18 July 2020 – v2 2 8 – New feature Option to cache the widget on the browser to decrease server usage 16 July 2020 – v2 2 7 – Code cleaning Changed a generic variable name into more specific one 20 June 2020 – v2 2 6 – Code cleaning removed some warnings when WordPress WP_DEBUG is set to true 26 January 2019 – v2 2 5 – Bug fix Buttons use wrong URL on desktop version of Firefox on certain condition – Improvement Remove some labels from WhatsApp list on the admin side and replaced it with something else 17 January 2019 – v2 2 4 Note Not an important update No need to download if you re ok with your current version of this plugin – Improvement Remove legacy text on selected accounts for floating widget on the admin 15 December 2018 – v2 2 3 Note Old users should reset their WhatsApp accounts in the plugin since it uses different method for time availability – New feature Randomize and limit account list on product page – Improvement Time availability now is set differently for each day in a week 04 December 2018 – v2 2 2 – New feature Pin an account to make it always on top of the list when the list is randomized – Improvement Added new methods for Google Analytics 20 November 2018 – v2 2 1 – New feature Limit the accounts shown on the floating widget – New feature Exclude Include by URLs – Improvement Fix the shortcode buttons so they ll play nice with cached pages 11 August 2018 – v2 2 – New feature Hide or show accounts based on a WPML language the user is currently viewing – New feature Randomize accounts list order – Bug fix Line breaks on pre-filled text not working on mobile 19 July 2018 – v2 1 9 – Improvement Changed the predefined text field from a textbox to textarea It supports line breaks now 03 July 2018 – v2 1 8 – Bug fix Removed warning on WooCommerce product pages 27 June 2018 – v2 1 7 – Small improvement on a CSS file The toggle s icon was automatically selected when user clicks the toggle on Android version of Firefox browser 26 June 2018 – v2 1 6 – New feature Optional checkbox for consent confirmation to comply with GDPR 06 June 2018 – v2 1 5 – Improvement Reduced the gap between the toggle and the box when the toggle is round – Bug fix Removed legacy code that causes widget to disappear It only happened in some situation so no need to update if there s nothing wrong with your current settings 26 May 2018 – v2 1 4 – New feature Option to disable auto-display when no one is online 22 April 2018 – v2 1 3 – Improvement Added prefixes to ajax actions to prevent conflict with other plugins 21 April 2018 – v2 1 2 – Improvement Added versioning to CSS and JS reference to make sure that clients have the latest code 18 April 2018 – v2 1 1 – New feature Auto display on small screen – New feature Option to keep showing the account even if it s offline but with a message 16 April 2018 – v2 1 – Bug fix Current day is not properly checked 09 April 2018 – v2 0 Major Update Please consult the documentation on http docs indieplugins com wptwa – Integrated with Facebook Pixel and Google Analytics for account clicks – New and better version of shortcode button Old shortcode will still work but it s recommended to use the new one – Time and day availability now works on in-page button too – In-page button can be hidden based on screen size – In-page button can display an avatar If no image used the plugin will use WhatsApp logo instead – Page targeting can be used per account not on the whole widget Now you can show a different account on different pages in the floating widget 20 March 2018 – v1 7 – Bug fix WPML not displaying correctly – Improvement WooCommerce button can also show permalink automatically using the product_link shortcode 03 March 2018 – v 1 6 – Bug fix Russian cyrillic not displaying correctly – Bug fix Widget is displayed via AJAX to make sure the time availability is accurate when users have a caching plugin in their WordPress 09 February 2018 – v 1 4 – New feature to automatically show a contact button on WooCommerce product pages – New option to show a rounded toggle on mobile device only or desktop only or both 08 November 2017 – v 1 3 – Support for WPML plugin 03 November 2017 – v 1 2 – Improvement An ajax search to find specific pages to be included or excluded from page targeting 04 October 2017 – v 1 1 2 – New feature Added a button to move accounts up or down in the list Now it s easier to rearrange the queue 23 September 2017 – v 1 1 1 – Bug Fix Fixed link on Safari browser 15 September 2017 – v 1 1 – New feature Exclude certain pages from the selected post types from showing the widget 25 August 2017 v 1 0 7 – New feature Other than phone number you can also insert an invitation URL to your group chat 19 August 2017 v 1 0 6 – Bug Fix Stop JS execution when WhatsApp box is offline 04 August 2017 v 1 0 5 – Bug Fix Remove browser sniffing to make sure that the plugin works on all devices – Bug Fix Remove non-numeric characters from phone numbers to make sure that the links are correct – New Feature Add an option to hide the widget based on the width of the screen Detecting mobile device is too risky 29 July 2017 v 1 0 3 – New Feature Shortcode to make a Click to Chat button on page and on in text widgets – Bug Fix Time availability not accurate because timezone is not set yet 15 July 2017 v 1 0 2 – New Feature Pre-populated text for each account 10 July 2017 v 1 0 1 – Bug fix Account not saved on some conditions – Improvement Adding z-index to WhatsApp box to make sure that it s on top of other elements 5 July 2017 – Initial Release