TrueSupport – Support Tickets System Knowledge Base
Original price was: $25.00.$12.50Current price is: $12.50.
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Description
Introduction TrueSupport the online support ticket system Exclusively made for Support Tickets and Knowledge Bases Using this application user can register to portal and make support request for their tickets This application also provide facility to search articles that added by admin Which will help your clients to know more about your product or services Live Demo try TrueSupport before you buy website demo https www truesupport truecoder in Customer Login URL https www truesupport truecoder in login username joedoe truecoder in password Joedoe 123 Admin Login Super Admin URL https www truesupport truecoder in admin username admin truecoder in password Admin 123 Admin Login Support Manager URL https www truesupport truecoder in admin username ancydoe truecoder in password Ancydoe 123 Admin Login Support Agent URL https www truesupport truecoder in admin username janedoe truecoder in password Janedoe 123 Features Application Features Build with codeigniter framework Fully AJAX based system User-friendly interface and interaction Neatly written and commented code Multilingual support Well documented Design Interface Neat and clean design Build with bootstrap CSS framework Fully responsive SCSS files included User-friendly admin interface with modern outlook Neat email template Authentication Security User login forgot password and reset password options Reset password link sent to user email User registration and activation Activation code will send to user email User dashboard Totally secured system SQL injection XSS CSRF User profile change password and update profile image Knowledge Base List of articles separated by categories Manage articles and categories Articles and categories position ordering by drag and drop Search suggestions on search article in frontend Filter articles in admin side Option to vote articles in frontend FAQ List of FAQs separated by categories Manage FAQs and categories FAQs and categories position ordering by drag and drop Filter FAQs in admin side Tickets List of tickets separated by categories User can submit tickets User can attach file with ticket User can list and filter submitted tickets User can view and reply for tickets Admin and Support Manager can assign tickets to Support Agents Drag and drop option for keep order of ticket categories Admin users can reply to tickets based on assigned tickets Option to update ticket status Users Option to manage users to specific roles Option to block unblock users to accessing site User based permissions which gives special permission to admin users rather than role based permission Settings Site settings for updating site related information such as name logo and more Social media settings for updating social media links SEO settings for updating basic SEO information Role based permission for allocating permission to specific role App settings for basic app configuration Email settings and Email templates Change log Version 1 2 02 08 2020 -Bug Fixing and Improvements -Email Piping -RTL Support Version 1 1 12 04 2020 -Bug Fixing and Improvements -Added Email Settings -Added Email Templates Version 1 0 05 02 2020 -Initial Release
