H-Desk - Support Ticket System Invoice Generator And Payments Collection Handling System

H-Desk – Support Ticket System Invoice Generator And Payments Collection Handling System

Original price was: $25.00.Current price is: $12.50.

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Description

Introduction Business Help Desk is a system for handling customers business queries in the context of providing supportive services with customers agents and administrators registrations system A customer can submit his her query ticket he will be notified by email SMS alerts if configured when an admin or authorized agent responds customer will also be notified as well It has also the ability to generate multiple types of business invoices for customers and also can make business payments and customers can see this business submitted queries invoices and payment requests Features Help queries management Customers can submit query ticket Agents can create query tickets for customer Agents can create query tickets for customer Multiple files can be attached while creating a query All queries can be filtered by multiple things Customers will be notified at every step on updates by agents Query ticket can be locked on closed Query ticket can refer to creating business invoices Business invoices All invoices can be created under a specific prebuild business profile for certain scenarios The customer will be notified on creating an invoice Invoice can be printed Invoice can be exported as PDF file Invoice can be edited deleted at anytime Invoice can be tracked by QR code by customer required to be login first All attachments can be downloaded by customer admin agent at the time Business invoices types prebuild formats Standard invoice Timesheet invoice Expense invoice In-term invoice Final invoice Business payments All payments can be created under a specific prebuild business profile for certain scenarios Agent admin can create payment requests for collecting payment by multiple payment gateways Customers will be notified as well Agent admin can send reminders for pipeline payments to the customer Agent admin can send update payment status manually as well It can be referred by a business invoice Available payment gateways Stripe card payment gateway Square pay card payment gateway Braintree card payment supported PayPal as well via Braintree Business invoice types management Query business profiles management Query departments management Query statuses management Query priorities management Query tags management Query canned replies management Users management User roles management App Settings General Configure general site settings Outgoing mail Configure outgoing email service preferences Log save in system log Support mailgun Support SMTP Support sendmail PHP function Payment gateways Configure gateways API keys for payment Currency Configure site currency symbology SMS Configuration Configure SMS notification services Nexmo gateway Twilio gateway Tax Configure tax rate type and implementation Is fix or percentage Is tax included or excluded Appearance Configure the site icon and background Authentication Configure registration and related things Google rCaptcha version 3 Configure captcha settings preferences Localization Configure localization settings for the site Database backup and restore Translation manager for locales Lightweight and fully optimized application Form CSRF Protection Overall detailed dashboard SPA Single page application Notifications SMS notifications to every step Email notifications to every step From customer area Customer can create new help query All submitted help queries can be viewed and processed All business invoices issued can be viewed and printed exported as PDF All business payments requested can be viewed processed and printed exported as PDF From Admin Agent area All back end managements For demo admin URL https helpdesk codehas net admin dashboard Username admin admin com Password 12345678 For demo customer URL https helpdesk codehas net Username any user com Password 12345678 Change log https codehas gitbook io help-desk get-started change-log Document references Server requirements https codehas gitbook io help-desk get-started system-requirements Installation https codehas gitbook io help-desk get-started installation Full Document URL https codehas gitbook io help-desk Read disclaimer before purchase https codehas gitbook io help-desk extra disclaimer Feel free to ask and bug report at info codehas gmail com

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