Mobijet – Agents Customers Payments Management App Android iOS Flutter app

Description

Version 1 0 12 Supports Flutter 3 16 9 Last updated 12th March 2024 Files Included Full Flutter Source Code iOS Android InstallationGuide Backend Firebase Google Cloud Platform Admin App Buy Mobijet Admin App Technologies used Flutter framework Firebase backend Agora GIPHY This is Exclusive Product License from Envato Change Colours Theme AppLogo Other Graphic Assets Mobijet is a Customer Support Agents Management App Mobijet App Supports wide range of features like Realtime communication between Agents Clients Agents Agents Chats calls On the top of that Everything is monitored by Admin Even if admin is not available to monitor at any particular time the App records the activity as long the admin sets and later admin can review the activity All at once Get Mobijet App for your Business and Set your Business on Auto-Pilot USER APP FEATURES LIST Agents Customer Login Separate Interface for Customer Agents also Dept Manager Second Admin Show Email OR Phone login option based on the Authentication type set by Admin Customer can Login Register New account using Phone Email Agents can Login Register New account using Phone Email Verify Phone number using OTP Forgot Password Send Reset Link in email Login registration can be Enabled Disabled by Admin Approve New account after Admin Verification On Off Single Device Login at a time Save Current Device Details in server Notify Admin on New user join Customer Support Ticket Chat Auto-create Support Ticket on New Customer joined On Off Customer can create support ticket by selecting Department Automatically Assign the Departments Agents in Support Ticket Agents customer can communicate in the Support Chat room Share Multi Media Files easily Agents can cannot see Ticket Customer name Photo Second Admin can cannot see Ticket Customer name Photo Department manager can cannot see Ticket Customer name Photo Change Department Status Mark attention Request Close Active Closed Customer can cannot see joined Agents name Photo Customer can see all other agents in Support Chat room SECRET CHAT mode for Agents Multiple agents can chat in the same support chatroom yet the Customer cannot see those messages Quick Replies Save preset message templates Realtime typing indicator Agents can see if customer is Online Customer can see if agent is Online Assign an agent for CALL with Customer Call events are saved in the activity history Delete Message Admin will still be able to read it from Admin App Admin can also delete message with reason that will be visible to sender Tickets are sorted department wise Customer can leave Rating Feedback after closing ticket Reopen ticket after XX days if allowed by admin Agents Customers cannot delete the Chatroom Ticket messages media auto deleted in XX days after closing Agent cannot see other Agents contact details Agent cannot see Customer contact details Customer cannot see Agents contact details Each events are recorded and shown to Admin Agent s Individual Chat Agent can chat with Other agents if enabled Chat messages are NOT encrypted visible to Admin Admin can read all the messages directly from Admin App isTyping Indicator Audio video calls Call history monitored by Agent Call ringing Notification Alerts Mute Unmute Notifications Reply to Message Report Complain to Admin from Chatroom Delete Message Admin will still be able to read it from Admin App Admin can also see if that message was actually read by peer before delete Admin can also delete message with reason that will be visible to sender Agents cannot delete the Chatroom Admin can set auto-delete messages after XX days are removed from server Agent cannot see other Agent contact details Each events are recorded and shown to Admin Agent s Group Chat Create Group Chat with Multiple Agents Add Remove unlimited agents by Group Admin Chat messages are NOT encrypted visible to Admin Share Multi media Files very easily Reply to Message Mute Unmute Notifications Admin can read all the messages directly from Admin App Agents cannot delete the Chatroom Agent cannot see other Agents contact details Each events are recorded and shown to Admin Custom Tab WebView Show an extra tab with custom label optional Show Website to Customers set by Admin Show Website to Agents set by Admin Awesome Loading Navigation experince in WebView Custom tab position Footers Headers visibility may be turned On Off Profile Change Photo Fullname Editing profile may require REVIEW by admin Admin can also change user name photo from the Admin Ap Admin can change registered Email phone for any Particular user Recieve Notification on Email Phone Change by Admin Can be Forced logout by Admin Notification Alerts Recieve all type of events Alerts Ticket Chatroom Notifications Agent s Chat notification Group Chat notification Account activity related Notificatons are auto-deleted by Admin after XX days Department tab for Department Mananger Agent can see Departments where he she is a Manager Create New Department Manage Existing Departments Add Remove agents to Departments See All tickets in the Departments Set Department visibility to OFF This will make the department hidden from the Select Department page while creating Support Tickets by Agents Customers Track Department Activity Each events are recorded and shown to Admin Users tab for Second Admin Second Admin can see all Agents Name ID photo Second Admin can see all Customers Name ID photo See Agents Statistics if allowed like- how many tickets departments linked etc Cannot see Agents contact details Cannot see Customer contact details All App settings will be visible to Second Admin which admin has assigned TRY THE DEMO USER APP Demo data are already set in the App Experience the power of Mobijet in just a few minutes Demo Login Agent 1 as Second Admin Email agent1 tctech in Password 1Agent Demo Login Agent 2 as Dept Manager Email agent2 tctech in Password 2Agent Demo Login Agent 3 Email agent3 tctech in Password 3Agent Demo Login Customer 1 Email customer1 tctech in Password 1Customer Demo Login Customer 2 Email customer2 tctech in Password 2Customer MOBIJET ADMIN APP Explore Mobijet Admin App to understand the complete features PLEASE NOTE 1 MultiLanguage Switch as shown in the demo app is only for demo purpose and not included in the Source Code Only English Language is present in the Source code If you want the multi-language switch you need to purchase the Multi-language pack for the available languages You can directly buy it from our official website CHANGE LOG Version 1 0 12 – 12th March 2024 – Compatible with Flutter 3 16 9 Stable Channel – Compatible with XCode – 15 2 – Android compileSdkVersion upgraded to 34 Android 14 – project_folder android build gradle updated – project_folder android app build gradle updated – project_folder functions package json updated – project_folder firebase json updated – project_folder ios Podfile updated – project_folder pubspec yaml plugins version updated – some files inside the lib folder project_folder lib were updated as required by the flutter version It is recommended to replace the lib folder completely Version 1 0 11 – 30th August 2023 – Compatible with the Latest Flutter 3 13 1 Stable Channel – mobijet android build gradle updated with latest dependencies – targetSdkVersion upgraded to 33 Android 13 in mobijet android app build gradle As per GooglePlay Policy – pubspec yaml plugins updated – Minor Bug Fixes – Removed unused Admob references Version 1 0 8 – 20th June 2023 – Compatible with Flutter 3 7 8 Channel Stable – Compatible with Xcode 14 2 MacOS – Agora SDK updated to 6 1 1 1 – Agora primary Certificate required inside AppConstant dart Refer https bit ly 3o7ZJjO – Agora token generation using Cloud functions – Cloud Functions index js updated Re-Deploy – Plugins updated inside pubspec yaml – Permissions updated in AndroidManifest xml files – ext kotlin_version upgraded in build gradle – Audio message having Multiple Audio Player Initialization issue FIXED – Minor Bug Fixes Version 1 0 6 – 23rd December 2022 – Compatible with Flutter 3 3 7 Stable Channel – GDPR Compliant Account Deletion Button Added – Fixed Call not ringing when App is closed – Fixed Context issues – Fixed Few Language String issues – Removed outdated plugins which cause build failure – Other Minor Bug Fixes Version 1 0 4 – 21st November 2022 – Compatible with Flutter 3 3 7 Stable Channel – Pubspec yaml Plugins updated – app build gradle updated – Removed Replaced depreciated Widgets – Ticket Status Change Feature – Bug fixes – Fixed Customercanregister Agentcanregister switch – Fixed Context issues on Few pages – Other Minor Bug Fixes Version 1 0 2 – 2nd September 2022 – Create Ticket – Bug Fixed – Agent to Agent Conversation loading – Bug Fixed – Login screen updated Version 1 0 1 – 29th August 2022 – Compatible with Flutter 3 0 5 – Multi-Language RTL Support – Custom Domains check in Email IDs registration for users – Android gradle updated – Android Target SDK updated to 31 Android 12 In compliance with Playstore – Performance Quality Improved – Minor Bug Fixes Version 1 0 0 stable – 18th August 2022 – Stable version – v1 0 0 Version 1 0 0 – 11th August 2022 – Initial Release LICENSE USAGE RULES – Regular License 1 Project Installation for One Purchase Code – Extended License 10 Projects Installation for One Purchase Code Please take note that you will not be able to install projects once you exceed the above-mentioned project s limit It is advised to be careful while Creating the Firebase Project There will be no consideration for any mistakes REFUND POLICY We Offer a full refund if the item purchased is not downloaded However if the item is downloaded no refund will be issued It is advised to make an informed decision before making any purchase from us OUR BUSINESS HOURS Monday Tuesday Thursday Friday Saturday Sunday From 09 00 AM to 06 00 PM Indian Standard Time IST GMT 5 30 Wednesday OFF Entertainment of any request by Email Comment Chat will be done only during our Business hours Thank you